Privacy Policy

Last updated: September 27, 2026

LOT 604 is an independent photography project based in Vancouver, British Columbia, Canada. This Privacy Policy explains how personal information is collected, used, stored and protected when you visit lot604.com, contact us or enquire about licensing a photograph.

We collect only the information reasonably necessary to operate the website, maintain the photographic archive and respond to enquiries.

1. Who is responsible for this website?

LOT 604 is responsible for personal information collected through this website.

Website: https://lot604.com
Location: Vancouver, British Columbia, Canada
Privacy contact: contact@lot604.com

Privacy enquiries, requests to access or correct personal information, and concerns about photographs published on the website can all be directed to this address.

2. Information we collect

Information you provide

When you email us or submit a contact form, we receive the information you provide, which may include:

If you submit a request to license a photograph, we may also collect information about the photograph you are interested in, your intended use, your organisation (if applicable) and any details necessary to process your enquiry.

Please avoid sending sensitive personal information that is not necessary for your request.

Information collected automatically

When you visit lot604.com, the website and its hosting infrastructure may collect technical information, including:

This information is used to operate the website, identify technical problems, maintain security and understand general website activity.

3. Cookies and website analytics

LOT 604 may use cookies or similar technologies required for website functionality, security and remembering basic preferences.

Cookies are small files stored by your browser. You can manage or disable them through your browser settings, although doing so may affect certain website functions.

If website analytics are enabled, they may be used to understand general visitor activity, such as which pages are viewed and how visitors reach the website.

We do not use personal information collected through the website for behavioural advertising or sell visitor information to advertisers.

Where applicable law requires consent for optional cookies or tracking technologies, those technologies will be subject to the required consent.

If additional analytics or tracking services are introduced, this policy will be updated to identify them and explain their use.

4. How we use personal information

Personal information collected through LOT 604 is used for the following purposes:

Information submitted through a contact or licensing form is used to respond to the purpose for which it was provided.

We do not add people who contact us to unsolicited marketing mailing lists.

5. Photography and people appearing in images

LOT 604 documents Vancouver architecture, streets, infrastructure and city life through original photography.

People may occasionally appear in photographs taken in public spaces. These images form part of the project's artistic and documentary coverage of Vancouver.

The project is primarily concerned with architecture and urban life. We do not attempt to identify people who appear incidentally in photographs or use their images to create personal profiles.

If you recognise yourself or someone else in a photograph and have concerns about its publication, please contact contact@lot604.com.

Include a link to the photograph and a brief explanation of your concern. Each request will be reviewed individually, taking into account the nature of the photograph, its context and any applicable privacy rights or other legal considerations.

6. When we share information

LOT 604 does not sell or rent personal information.

Limited information may be processed by third-party service providers that help operate the website, including web hosting, security, backup and email services.

These providers may receive technical information or information submitted through the website to the extent necessary to perform their services.

Personal information may also be disclosed when required by applicable law, a valid legal process or another lawful obligation.

We do not otherwise share contact or licensing enquiries with unrelated third parties without an appropriate reason or your consent, where required.

7. Storage and international processing

LOT 604 is operated from Vancouver, Canada. However, website hosting, email and other technical service providers may store or process information outside British Columbia or Canada.

When information is processed in another jurisdiction, it may be subject to that jurisdiction's laws, including lawful requests by public authorities.

We take reasonable steps to protect personal information handled by service providers and to meet applicable requirements concerning international processing.

8. How long we retain information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or to meet applicable legal obligations.

Retention depends on the type of information involved.

Contact messages: Retained as necessary to respond to enquiries and maintain relevant correspondence.

Licensing enquiries: Retained as necessary to process requests, maintain records of permissions and agreements, and meet applicable legal or accounting obligations.

Technical information: Server and security logs are retained according to the operational requirements and retention settings of the website's hosting and security services.

Backups: Backup copies may temporarily contain information that has been removed from the active website or correspondence records.

Information that is no longer required is deleted or anonymised where reasonably possible, subject to applicable legal and technical requirements.

9. Your privacy rights

Depending on the circumstances and applicable privacy laws, you may have the right to:

To make a request, email contact@lot604.com.

Please provide enough information for us to identify the relevant records. We may ask for additional information to verify your identity before responding to a request involving personal information.

Requests will be handled in accordance with applicable privacy laws. Certain legal exceptions may apply.

If you are dissatisfied with how a privacy concern has been addressed, you may contact the Office of the Information and Privacy Commissioner for British Columbia or another relevant privacy authority.

10. Visitors outside Canada

LOT 604 is based in Canada, but the website is accessible internationally.

Where privacy laws in another jurisdiction, including the European Union or United Kingdom, apply to our processing of personal information, additional rights and obligations may apply.

Depending on the activity and applicable law, the relevant basis for processing may include consent, legitimate interests in operating and securing the website or responding to enquiries, or compliance with legal obligations.

Where applicable, you may have additional rights concerning access, correction, erasure, restriction of processing, objection or data portability.

International visitors can direct privacy questions and requests to contact@lot604.com.

11. Children's privacy

LOT 604 is intended for a general audience and is not specifically directed at children.

We do not knowingly solicit personal information from children.

If you believe that a child has submitted personal information through the website and would like it reviewed or removed, please contact us.

12. External websites and embedded content

LOT 604 may contain links to external websites or embedded content, including maps, videos, articles or social media material.

External websites and services operate under their own privacy policies. When you follow an external link or interact with embedded content, the relevant provider may collect information according to its own practices.

We encourage visitors to review the privacy policies of external services before providing them with personal information.

LOT 604 is not responsible for the privacy practices of independently operated third-party websites.

13. Information security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

These measures include encrypted HTTPS connections, restricted administrative access and website security and maintenance practices.

However, no website, electronic communication or data storage system can be guaranteed to be completely secure.

We recommend that sensitive personal information not be sent through ordinary email or contact forms unless necessary.

14. Changes to this policy

This Privacy Policy may be updated when the website's functionality, service providers, information practices or applicable legal requirements change.

The latest revision date will appear at the top of this page.

Significant changes affecting how personal information is collected or used may also be communicated through the website where appropriate.

15. Contact

For questions about this Privacy Policy, requests concerning personal information, licensing enquiries or concerns about published photographs, please contact:

LOT 604
Vancouver, British Columbia, Canada

Email: contact@lot604.com
Website: https://lot604.com